Ananya S What is Gallabox?
Gallabox is a modern WhatsApp marketing tool designed to help businesses automate, manage, and personalise customer conversations through WhatsApp Business API. It’s particularly popular among small and medium enterprises looking for an affordable way to scale their marketing and customer engagement without coding skills.
Key Highlights
- No-code Chatbot Builder
- Easily create automated WhatsApp chat flows without any coding skills, saving time and boosting engagement.
- Broadcast & Drip Campaigns
- Send bulk messages or scheduled follow-ups to segmented audiences, perfect for promotions and lead nurturing.
- Shared Team Inbox
- Multiple team members can manage conversations collaboratively, ensuring no customer query slips through the cracks.
- CRM & E-commerce Integrations
- Seamless connection with tools like Zoho, HubSpot, LeadSquared, and Shopify for syncing leads, sales, and customer data.
- Rich Media Support
- Send images, videos, PDFs, product catalogues, and more, creating visually engaging customer experiences.
- Analytics & Reporting
- Get insights into message delivery, open rates, response times, and customer journeys for data-driven decisions.
- Affordable Pricing
- Plans start around USD 89/month, offering advanced WhatsApp marketing features at SME-friendly rates.
- Personalised Communication
- Segment audiences and tailor messages for higher engagement and better conversion rates.
- Lead Capture & Payment Flows
- Build interactive forms and even collect payments directly via WhatsApp, streamlining customer journeys.
- User-friendly Interface
- Clean, intuitive dashboard makes it easy for businesses to manage all WhatsApp communication in one place.
How does Gallabox work?
Our Verdict
Gallabox Images
Core Features
1. Shared Team Inbox
Centralizes WhatsApp chats into one inbox where multiple team members can collaborate and reply.
Prevents message overlaps and ensures faster, coordinated responses to customers.
2. No-Code Chatbot Builder
Lets users build automated chat flows through a simple drag-and-drop interface, without coding skills.
Ideal for handling FAQs, lead generation, and round-the-clock customer support.
3. Broadcast Messaging
Enables sending bulk WhatsApp messages to segmented customer lists for promotions or updates.
Supports personalization while staying compliant with WhatsApp’s policies.
4. Lead Management
Tracks conversations as leads, assigning statuses and tags for organized follow-up.
Integrates into sales workflows to help convert chats into business opportunities.
5. Template Messaging
Allows creation and management of pre-approved message templates for timely notifications and updates.
Speeds up communication and ensures compliance with WhatsApp rules.
6. Analytics Dashboard
Provides insights into conversation volumes, agent performance, and engagement trends.
Helps businesses fine-tune their messaging and improve customer interactions.
Gallabox Additional Features
Connects with tools like Google Sheets, Zoho CRM, HubSpot, Pabbly, and more.
Automates tasks and ensures smooth data flow between WhatsApp chats and other business systems.
Offers a free trial, onboarding sessions, detailed documentation, and a responsive support team.
Makes it easy for businesses of all sizes to adopt Gallabox quickly and confidently.
Gallabox isn’t limited to WhatsApp—it can also integrate with other channels like Instagram and Facebook Messenger.
Helps businesses manage conversations across platforms in a unified inbox.
Lets users save frequently used messages for quick insertion during chats.
Boosts response speed and ensures consistent communication.
Allows businesses to assign different roles and permissions to team members.
Protects sensitive data and streamlines workflows.
Lets teams categorize chats with custom labels or tags for better organization.
Makes it easier to filter and track specific conversation types or customer issues.
Offers insights into how broadcast campaigns perform, including delivery and read rates.
Helps businesses refine messaging for better engagement.
Supports webhooks for real-time updates and custom integrations beyond built-in connectors.
Gives tech-savvy teams flexibility to connect Gallabox to other systems.
Resources
Free e-books, reports, and guides to master WhatsApp sales, marketing, support, and automation for various industries.
Detailed REST API docs with endpoint structure, authentication, rate limiting, and resource management.
Curated list of WhatsApp templates tailored for healthcare welcome messages.
Engaging message templates designed for inviting healthcare customers to events.
Templates focused on healthcare-oriented customer engagement strategies.
Educational sector templates for quizzes, feedback, and event reminders.
Gallabox – Offers & Discounts
Pricing Overview
Free Trial
$0 /month- 7‑day trial, no credit card
- Full access to platform + free message credits during the trial
Starter
$23 /month- Up to 6 users
- Shared team inbox, broadcast + auto‑replies, chatbot builder, 30+ integrations
Scale
$197 /month- 6 users
- All Starter features + advanced chatbot connectors, payments, API, multiple numbers
Pro
$377 /month- 6 users
- Enterprise-grade: AI chatbots, dynamic forms, security features & custom integrations
Key Notes:
- Free Trial: Available for 7 days, includes free message credits (service conversations are free as of Nov 2024)
- Pricing models: Starter at about ₹2,999/month (~$23); Scale at $197/month; Pro at $377/month (all billed annually, 6‑user packs)
- Conversation charges: Based on Meta’s conversation rates (marketing, utility, auth), managed via Gallabox’s pricing calculator
